Last Updated: October 6, 2020
YOUR CALIFORNIA PRIVACY RIGHTS
Under California law, customers who are California residents are entitled to annually request and obtain information about the personal information we shared, if any, with other businesses for their own direct marketing during the previous calendar year. If applicable, the information would include the categories of personal information and the names and addresses of those businesses with which we shared personal information. To make such a request, please send an email to [email protected]. Written requests may be sent to 490 43rd St. Suite 350, Oakland, CA 94609. Please note that not all information sharing is covered under the California law, and only information on covered sharing will be included in our response.
SCOPE OF THIS POLICY
CHANGES TO THIS POLICY
PERSONAL INFORMATION WE COLLECT
We collect various types of information about you during the normal course of our activities such as when you use our Site or if you otherwise interact with us. This information includes personal, demographic and aggregate data. “Personal information” means information that identifies an individual, such as your name, address, telephone number and email address or that is associated with an identifiable person (such as demographic information or information about a person’s activities when such information is linked to personally identifying information). Personal information does not include aggregate information, which is data we collect about the use of the Site or categories of such users, from which any personal information has been removed. Aggregate data is used for a number of purposes such as to help us understand trends and user needs so that we can improve our products and services and is not subject to this Policy. Demographic information, such as your age, geographic area, economic and retirement profile and personal preferences, is treated as personal information under this Policy only if it is linked to personally identifiable information such as your name and email address.
Personal information you voluntarily provide us may be collected in a number of ways through the Site, such as when you register for an account, create a profile or send us an email. In addition, from time to time we may collect personal information that you provide in connection with participation in surveys, promotional offers, and other activities on the Site. We also may collect credit card or other payment account information if you donate through the Site.
USES OF PERSONAL INFORMATION
We use your personal information for a variety of purposes such as to process your requests or transactions, to facilitate your use and our administration and operation of the Site, to provide you with information or services you request, to inform you about other information, events, promotions, products or services we think will be of interest to you, to learn more about and improve the Site and for the purpose for which information was provided. The following are some examples of how we use your personal information:
- To provide you with the services you request, customize content, complete transactions or enable the use of any features;
- To send you a welcoming, account related or customer service email;
- To send you a welcoming, account related or customer service SMS message;
- To send you a welcoming, account related or customer service in-app message;
- To contact you about our or a third party’s services, products, activities, special events or offers;
- To respond to your emails, SMS messages, in-app messages, submissions, comments, requests or complaints;
- To process donations;
- To request feedback and to enable us to develop, customize and improve the Site, our services and new offerings; and
- To notify contest winners.
SHARING OF PERSONAL INFORMATION
Advisers Give Back does not sell or rent personal information to third parties or share personal information with third parties except as described in this Policy, as it may be revised from time to time. We may share personal information with third parties when you request us to do so or otherwise give your consent. We may also share personal information with consultants, vendors and service providers (“Service Providers”) who perform functions on our behalf. In addition, we may share your information with third parties if we have a good faith belief that the disclosure is necessary or appropriate to comply with law or legal process; to protect and defend the rights and property or personal safety of Advisers Give Back, our customers or the public; to prevent and protect Advisers Give Back and our users from fraudulent, abusive, unlawful or unauthorized use of the Site; or to otherwise enforce our rights and agreements. Your personal information also may be disclosed or transferred as part of, or during negotiations of, any merger, financing or in any other situation where personal information may be transferred as one of the assets of Advisers Give Back. Please see the Financial Advisor Pages section below for information on information provided in connection with Financial Advisor Pages hosted on the Site.
LINKS TO OTHER WEBSITES
PROTECTING PERSONAL INFORMATION
To help protect the confidentiality of your personal information, do not share your password with any other person. You are responsible for all uses of the Site by any person using your password. Please advise us immediately if you believe your password has been compromised or misused.
If you do not wish to receive promotional email from Advisers Give Back about our or third party products and services, you may opt out at the time of registration or by logging in to your account settings online and updating your contact preferences. Please note, even if you opt out of receiving promotional email from Advisers Give Back, you may still receive transactional and relationship emails, including messages relating to transactions or services you have specifically requested, responding to any email from you to us, notifying you of updates or changes to our policies and procedures, or which otherwise provide you with information we believe is important to users. Our systems require time to update, so your opt out requests may not update immediately.
CONTACT INFORMATION TO CORRECT AND UPDATE PERSONAL INFORMATION OR OBTAIN ADDITIONAL INFORMATION
If you have any questions, complaints or comments regarding our Policy or practices or you wish to verify, correct or delete any personal information we have collected, please contact us at [email protected]. We will endeavor to respond to your inquiry or information request to the extent possible.